The cost of a hosted business phone system depends mainly on three things: how many users need extensions, whether you need physical handsets or are using mobile and computer apps instead, and which optional features you add on top of the standard setup.
Number of Users
Pricing is generally structured per extension, per month, so a solo operator and a twenty-person team will naturally sit at very different price points. This scales in both directions, so it’s easy to add or remove users as your team changes.
Handsets vs Mobile and Desktop Access
Some staff prefer a physical desk phone, which can be purchased or rented depending on the model. Others are happy using the mobile app or a softphone on their computer, which avoids handset costs altogether. Most businesses end up with a mix, depending on each person’s role.
Optional Features
Things like call recording, advanced reporting, or additional integrations can affect the overall cost, but the core features most businesses need, call routing, voicemail to email, mobile access, are included as standard rather than charged separately.
Frequently Asked Questions
Is there a setup fee?
Setup and number porting are handled by our team as part of getting you up and running. The specifics depend on your business, so it’s best discussed directly.
Are there lock-in contracts?
We believe in our offering enough that we don’t rely on lock-in contracts to keep clients.
Where can I see actual pricing?
Our pricing page has current, up to date pricing details, since that’s the best place to check rather than relying on figures that might change over time.
Get a Clear Answer for Your Business
Every business is a little different, so the best way to know what your setup would actually cost is a quick conversation. Book a 15-Minute Chat and we’ll give you a straight answer.
