Our hosted phone solution is a cloud-based business phone system that runs over the internet rather than traditional on-site hardware, giving your team calling, voicemail, call routing and mobile access all managed and supported by us.
Why We Use a Hosted Solution
We chose to build our offering around a hosted, cloud-based platform because it gives businesses far more flexibility than older, on-premise phone systems. There’s no bulky hardware box sitting in a back room that needs maintaining, and your team can answer calls from desk phones, mobile apps, or their computer, whichever suits how they work.
Being hosted also means updates, security patches and system improvements happen on our end, without disrupting your day-to-day operations or requiring you to manage any of it yourself.
What’s Included
- Call routing, ring groups and auto attendant menus so calls reach the right person.
- Voicemail to email, with transcription available.
- Mobile app access, so staff can answer their business number from anywhere.
- Call reporting, giving visibility over how calls are being handled.
- Setup, number porting and ongoing local support handled by our team.
You can also explore our full list of features and the technical information behind how the system works.
Frequently Asked Questions
Do I need special hardware for a hosted phone system?
No, in most cases you can use existing internet-connected devices, desk phones, computers or mobile phones, though we can also supply desk phones if you’d prefer them.
Is a hosted system reliable?
Yes, hosted systems are generally very reliable, and features like call failover mean your business stays reachable even if something goes wrong with your internet connection.
Can I keep my existing business number?
Yes, in almost all cases your existing number can be ported across, so customers keep dialling the number they already know.
Want to See How It Would Work for You?
We’re happy to walk you through exactly how a hosted phone solution would fit your business. Book a 15-Minute Chat with our team.
