Not sure if your phone system is costing you calls? We’ll tell you straight. Smart Phone Systems designs and manages hosted business phone system for businesses across Melbourne’s South East and Gippsland. We built it around how your team actually works, not a generic package.

Smart Phone Systems provides a hosted business phone system for Australian businesses of all sizes, from sole traders to multi-location teams. We handle design, setup, number porting and ongoing support so your team can focus on answering calls, not managing technology.

Hosted Business Phone System for Australian Businesses

Hear From Our Clients

    
 
 
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   BREWER 
 
 
 
 Trustindex verifies that the original source of the review is Google. Knowledgeable, competitively priced and professional service.
  
 
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   Deb Farrelly 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fabulous service, can't recommend highly enough!
  
 
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   Peter Gill 
 
 
 
 Trustindex verifies that the original source of the review is Google. Been on Smart Phone Systems couple of years now  great service , and system works well for small business
  
 
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   Kathryn Skinner 
 
 
 
 Trustindex verifies that the original source of the review is Google. Phil and his team have been incredibly customer focused since our first meeting. They have a great balance of professionalism and friendliness in all of their interactions whether it be in-person, phone call or via email. Their guidance has helped to shape my business' interface with the public, creating a welcoming and responsive method of connecting with my clients that is administratively simple and flexible. Thanks to everyone at Smart Phone
  
 
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   Matthew Cappello 
 
 
 
 Trustindex verifies that the original source of the review is Google. Smart Phone Systems have been great to work, always prompt with responses and can always ensure they provide great service wherever needed.
  
 
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   Semone Aziz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Smart PhoneSystems set up hosted extensions and a phone menu for our business, and the process was seamless. Phil guided us the whole way, explained things clearly, and suggested improvements that really suited our needs. What sets them apart is the ongoing support, they don’t just set it up and disappear, they check in and always find solutions quickly. Highly recommend them to any business needing reliable phone systems and great service.
  
 
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   Suburban Sounds 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had Phil from Smart Phone Systems come in to fix our phone problems. Now I never miss a call, and have a system that allows me to receive calls when out of the office directly to my mobile. Thanks guys, you have given me peace of mind, and the service is amazing. Highly recommended.
  
 
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   Sharon Beyer 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've been using Smart Phone Systems in our business for a few years now and I can't recommend them highly enough. Customer service is second to none.
  
 
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   Lisa Vaughan 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can’t speak highly enough of Phil and Smart Phone Systems. He took the time to listen and fully understand our business needs, and he delivered a phone system that fits us perfectly. It’s reliable, cost effective, and the post sales support has been outstanding. I highly recommend them!

Trusted by businesses across Melbourne & Australia

Stop Missing Calls
and Give Every Caller a Better Experience

When calls go to the wrong person, ring out, or end up on staff mobiles with no visibility, customers get frustrated and opportunities are lost.

Smart Phone Systems designs and supports hosted 3CX phone systems that help your team answer, transfer, route and manage calls properly, whether staff are in the office, on the road, or working remotely.

We implement 3CX so your team answers more calls, transfers smoothly, and works from anywhere.

How it works

See How It Works

Everything a modern hosted business phone system needs

See all features

Built for busy teams in any industry

See all features

Work from Anywhere

Receive, manage and make calls from any device, from any location without compromising on customer experience.

Small Business

Whether it’s just you or a growing team, we set up a system that makes a small business sound and run like it’s got its act together. No enterprise price tag, no enterprise complexity.

Multi Location

Businesses that have multiple locations can share the same system with transfer features to anywhere with 1 click.

Hosted Business Phone System for Australian Businesses

Hear From Our Clients

Trusted by businesses across Melbourne & Australia

Stop Missing Calls and Give Every Caller a Better Experience

When calls go to the wrong person, ring out, or end up on staff mobiles with no visibility, customers get frustrated and opportunities are lost.

Smart Phone Systems designs and supports hosted 3CX phone systems that help your team answer, transfer, route and manage calls properly, whether staff are in the office, on the road, or working remotely.

We implement 3CX so your team answers more calls, transfers smoothly, and works from anywhere.

How it works

Design

Set up

Support

Everything a modern hosted business phone system needs

Tourism

Travel

Pet Care

Auto attendant (IVR)

Voicemail to email

Ring groups / hunt groups

Mobile app + softphone

Call recording (optional)

Live dashboards / reports

After-hours routing

Call reporting

Work from Anywhere

Small Business

Multi Location

Stop Missing Calls
and Give Every Caller a Better Experience